by Zuriñe Dopacio González

June 9, 2017

Interview with Thomas Felis – VP Innovation, thyssenkrupp Elevator Americas

Thyssenkrupp Elevator Corporation is a company that designs, builds, install, upgrade and maintains smart and innovative mobility systems for a wide variety of applications. Among these applications are:

  • Passenger and freight elevators
  • Escalators and moving walks
  • Passenger boarding bridges
  • Stage systems
  • Stair and platform lifts
  • Customized service and modernization solutions
  • Innovations: ACCEL, MULTI, MAX

We interviewed Thomas Felis, Vice President of Innovation to tell us the innovations that they are using when it comes to fulfilling customers needs.

What are you going to present at the WT | Wearable Technologies Conference in SF on July 25-26?

How to create a very impactful customer experience using the HoloLens while measuring stairways.

How can HoloLens support maintenance workers?

It allows for troubleshooting hands free while being connected to a subject matter expert.

Why did you choose HoloLens?

Because it has all capabilities of a full PC, has hands-free operations and a mixed reality display.

Is the demand/interest of wearable tech growing in the industrial sector?

As far as I know, many companies are currently exploring the use of wearable technologies to create better customer experiences or higher operating efficiencies.

What are the most important factors you have to take into consideration for wearables at the workplace? What are the challenges?

You need to have a clear strategy and commitment from leadership. Challenges are in the area of your company’s internal infrastructure not ready for it or the device not necessarily rugged enough for industrial applications.

If you want to learn more about thyssenkrupp and how are they moving forward in the field of wearable tech, they will be speaking at the WT | Wearable Technologies Conference San Francisco July 25-26.