Italgas Deploys RealWear’s HMT-1Z1 Wearable Solution Running OverIT Field Services Management Software

Italgas deploys Realwear wearable
Image: Business Wire

RealWear, the world’s leading industrial hands-free knowledge transfer platform for frontline workers, announced that Italgas opted for RealWear’s HMT-1Z1 intrinsically safe platform running OverIT’s field services software to support the digital transformation of its operations.

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Italgas reports that with the RealWear-OverIT field services solution, the utility has moved beyond the consumer tablet, taking its digital transformation to the next logical level with a purpose-built device for restricted zones. The utility has already seen huge productivity gains with RealWear by solving complex and risk-sensitive job tasks, even in ATEX Zone 1 restricted zones.

“We’re thrilled that our HMT-1Z1 systems are helping Italgas accelerate its digital transformation efforts, improving safety and reliability,” said Andy Lowery, RealWear’s CEO. “We are committed to delivering intuitive hands-free systems to accelerate knowledge transfer to the next generation of workers.”

Utility field workers performing maintenance work on gas infrastructure frequently encounter potentially hazardous situations that require immediate remote support and visualization of real-time IoT data of specific assets, reports Business Wire.

An industry
Image: Italgas (Linkedin)

Keeping hands free via voice-controlled systems safely resolves complex issues quickly and avoids additional travel or costly service downtime in extremely restricted zones where gases are present.

To improve service quality and safety, increase distribution system efficiency and have a positive impact on the environment, the third largest European utility has been investing heavily in the digitization of its operations.

In 2012, to efficiently manage its approximately 44,000 miles of pipelines and 7.6 million assets, Italgas became one of the first utilities to use consumer devices for its workforce.

Currently, the innovative solution enables Italgas’s field workers to reference documents (e.g., technical datasheets, multimedia content and asset history) while using their hands to perform the maintenance on a specific asset. Data collection via voice provides further efficiency, enabling users to update asset information without any manual input.

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RealWear is a knowledge transfer platform company providing in-situ information and in-the-field training with software and hardware to help people improve safety and increase productivity at work. The company’s flagship product, the HMT-1, is the best ruggedized head-mounted, wearable, Android-class tablet computer that frees a worker’s hands for dangerous jobs.

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Cathy Russey () is Online Editor at WT | Wearable Technologies and specialized in writing about the latest medical wearables and enabling technologies on the market. Cathy can be contacted at info(at)